IT Technician (Full-Time)

Colac, Victoria • Monday–Friday • 8:30am–5pm

South Western IT is growing, and we’re looking for a friendly, motivated person to join our dedicated team. This role is ideal for either an experienced IT professional or someone with strong communication and problem-solving skills who is eager to learn. IT experience is a bonus but not essential. We can provide full-on-the-job training for the right person.

About the Role

You’ll be working across a mix of retail, technical support, and business IT environments. Every day is different, from helping walk-in customers, to supporting local businesses, to advising clients on the right tech solutions for their needs.

Key Responsibilities
  • Provide front-line technical support and troubleshooting for home and business customers
  • Assist customers with sales, product advice, and general IT enquiries
  • Build positive client relationships and deliver an exceptional customer experience
  • Perform onsite visits to local clients when required
  • Support the team by contributing ideas, improvements, and a positive attitude
  • Help maintain and set up computers, networks, and IT equipment
What We’re Looking For
  • Strong communication and interpersonal skills
  • Great problem-solving ability with a willingness to learn
  • Customer-focused, friendly, and confident in talking to people
  • IT experience, retail experience, or technical knowledge is advantageous
  • Ability to work in a fast-paced, ever-evolving industry
Why Join South Western IT?
  • A supportive and dedicated team that values growth and development
  • Exposure to a wide variety of hardware, software, networking, and cybersecurity tools
  • On-the-job training, development opportunities, and hands-on experience
  • A respected local business that supports the community
How to Apply
Send your resume and cover letter to: info@swit.com.au
Applications are open to school leavers, career changers, and experienced technicians. If you’re a great communicator who enjoys helping people, we’d love to hear from you.